How to make sure my payment is processed

Alexis -

In order to receive your payment on time your account must remain active.

To remain active, and eligible to receive a payment, you must continue to participate in our site after requesting payment. Failing to do so could result in your account becoming inactive. 

If you do not visit your account while logged in or confirm a PaidEmail® at least once in the 10 days before your payment is set to process, your account is considered inactive, and your payment request is removed. 

Your earnings are not affected, however, you will need to request your payment again.

When payments are processed the payments are sent only to members with an active account.

To view your pending and completed payment requests, click the "My Account" tab and then select “Payment History”.

If you no longer see your pending payment request in the Payment History, and your payment was not processed, it was probably removed because your account became inactive.

Some reasons as to why your payment was not processed could be:

  • You did not remain active on the account from the time the payment request was made until the date the payment was to process
  • DailyRewards received a Bounce-Back notification when we attempted to send you an email
  • Your account was closed due to violation of terms

 

If you have any questions regarding your payment feel free to contact a LiveChat agent who will review your account with you and if necessary will forward your inquiry to Accounting for further assistance.

*Note: Accounting department is available Monday - Friday 8am-4pm (CST) to review review your inquiry.

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